International Shipping Policy

International Shipping

Cinci CNC ships precision-machined parts and accessories worldwide. The following policy applies to all orders placed from outside the United States.

Shipping Rates

Shipping costs are calculated in real time at checkout using carrier-calculated rates. The rate displayed at checkout reflects the carrier's quote for your selected service level, destination, and order weight/dimensions. No flat-rate or estimated fees are applied — you see the actual carrier cost before completing your order.

Duties, Taxes & Import Fees

Orders shipped to destinations outside the United States may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are determined by your local customs authority and are the responsibility of the recipient. Cinci CNC is unable to predict or guarantee the amount of duties or taxes that may apply to your shipment. We recommend contacting your local customs office or carrier for guidance before placing your order.

Shipment Tracking

All international orders include shipment tracking. Once your order is fulfilled, you will receive a shipping confirmation email with your tracking number and a link to monitor your shipment's progress.

Delivery Timing

Delivery times vary based on your selected shipping service, the destination country, and customs clearance processing times. We do not guarantee specific delivery dates for international shipments. As a general guide:

  • Portugal, Germany, and European Union destinations — typically delivered within the timeframe quoted by the selected carrier service at checkout.
  • United Kingdom — subject to UK customs clearance in addition to carrier transit times.
  • All other international destinations — transit times and customs clearance requirements vary by country.

For time-sensitive orders, we recommend selecting the fastest available carrier service at checkout and accounting for potential customs delays.

Shipping Zones

Cinci CNC ships internationally through configured carrier zones that include the European Union (including Portugal and Germany), the United Kingdom, and a global zone covering all other countries where carrier service is available. If shipping is unavailable to your location at checkout, please contact us and we will do our best to assist.

Questions?

For shipping inquiries, please reach out via our contact page. We aim to respond within one business day.